Nintendo of America

Nintendo DS Support

So that we may offer you specific assistance for your product, please select the type of Nintendo DS that you need help with:

 

            

 

Not sure which Nintendo DS system you have?

1. Check the serial number on the bottom, next to the bar code. What two letters does it start with?
   Nintendo DSi: serial number begins with "TW"
   Nintendo DS Lite: serial number begins with "UG"
   The original Nintendo DS: serial number begins with "NU"
2. Where is the power button located on your system?
   Nintendo DSi: located near the bottom-left of the touch screen (lower screen)
   Nintendo DS Lite: located on the right side of the system
   The original Nintendo DS: located near the top-left of the touch screen, above the D-pad.
   
3. What is the location of the power indicator light?
   Nintendo DSi: located on the left hinge
   Nintendo DS Lite: located on the right hinge
   The original Nintendo DS: located near the bottom-right of the touch screen.